The team provides business insight into prospective and current
clients to enhance the firm's knowledge of industries and sectors as
well as to identify issues affecting the firm's clients. The team also
undertakes in-depth research and analysis to support the internal
strategic planning of the firm, which includes advice on the creation
of new services, products, revision of existing ones and overall differentiation.
A key part of the Insight team's work is to provide support to the
lawyers in relation to client development. We have developed (together
with Senior Management) a Client Feedback Programme, which includes
bespoke client interviews and surveys, so as to improve overall
service, performance and connectivity.
The team also works on brand perception analysing the development of
Mishcon's brand and measuring its external impact.
Duties and Responsibilities
To assist with the day-to-day management of the Business Insight team
and assist the Practice Development Director (as well as the wider
Business Development team) in researching and developing critical
business insights in relation to clients, targets, intermediaries,
specific industries and competitors identified within firm wide
business development activities.
Deliver commercially orientated client and industry insight that
will feed into the firm's pitches, client feedback programme and
business development activities.
The insight will take the form of reports, briefings,
presentations and recommendations which will be compiled from a wide
range of external and internal research sources including CRM,
accounts' systems, public information services and social network sites.
Prepare competitor analysis to identify practice growth opportunities.
Assist with the project management and data collection and
analysis for the client feedback programme.
Assist with research insight into the firm's sectors for the
firm's dedicated groups.
Supporting writing and designing of internal and external surveys,
as well as qualitative and quantitative analysis of resulting data.
Driving and supporting business development activities across key
industry and practice areas through research campaigns.
Strengthen the culture of "one team".
Be a mentor and coach to more junior members of the team.
Work collaboratively with all members of the BD team. Bring a
"can do" and positive attitude to the role.
Enhance the reputation of the BD team within the firm for its
professionalism and for the strategic and distinctive value, it provides.
Work with communications and knowledge services' resources within
the firm as well as external suppliers.
Make effective use of all communication channels for the firm
generally e.g. website, e-bulletins, media, sponsorship,
conferences, research and industry networks.
Skills/Experience
This an exciting opportunity to join a busy team and would suit
someone with experience gained within the professional services
sector. We welcome applications from individuals with a variety of
professional experiences including (but not limited to) the following:
Working within a business knowledge function at a law or
professional services firm.
Working within a Strategy function at a law or consultancy firm.
Working in a legal function (eg a junior
lawyer/paralegal/professional support lawyer).
Working as a research analyst.
Working within publishing or journalism focusing on either the
commercial or legal sector.
The ideal candidate will have the following:
A strong academic background.
Ability to capture, summarise and prioritise information from a
variety of sources into simple, meaningful insights that will
provide opportunities to engage with clients and grow the business.
Good knowledge of Excel.
Experienced in spreadsheet manipulation and report preparation.
Experience of working in a research position within a commercial environment.
Previous people management experience.
Good desktop publishing skills, particularly PowerPoint and Word.
Very good written skills, able to produce good quality first drafts.
Be commercial and numerate.
Good attention to detail with the ability to multi-task.
Excellent organisational and time management skills with the
ability to work to deadlines and stay calm under pressure.
A strategic and creative thinker capable of identifying,
developing and gaining support for appropriate opportunities.
Proactive and self-sufficient with the ability to take ownership
and manage certain tasks with limited guidance.
Personable and confident and able to build relationships with the firm.
A team player who is analytical, tenacious and self-motivated.
Please note that this job
profile is not an exhaustive list of duties but merely an outline
of the key components of the role. You may be required by your
line manager to take on additional responsibilities when requested.
About The Mishcon de Reya Group
TheMishcon
de ReyaGroup is an independent, international
professional services business with law at its heart, employing over
1450 people with over 650 lawyers. It includes the law firm Mishcon de
Reya LLP and a collection of leading consultancy businesses that
complement the firm's legal services.
Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore
and Hong Kong (through its association withKaras So LLP).
The firm services an international community of clients and provides
advice in situations where the constraints of geography often do not
apply. Its work is cross-border, multi-jurisdictional and complex,
spanning six core practice areas:Corporate;Dispute
Resolution; Employment;Innovation;Private;
andReal Estate.
TheMishcon
de Reya Groupincludes consultancy businessesMDR
Cyber,MDR
Discover,MDR
Mayfair(in London, Singapore and Dubai),MDR
One,MDRiand MDRx.
The Group also includesMDR Lab, which invests
in the most promising early stage legaltech companies as well as the
Mishcon Academy, its in-house place of learning and platform for
thought leadership.
Earlier this year, the Group announced its first strategic
acquisition in the alternative legal services market, flexible legal
resourcing business Flex Legal. It also acquired a majority stake in
Somos, a global group actions management business.
We strive to create a fully
diverse and inclusive workplace where all our people are empowered
to fulfil their potential. We are proud of our agile working culture
and are always happy to talk flexible working.