The Business Insight Team

The team provides business insight into prospective and current clients to enhance the firm's knowledge of industries and sectors as well as to identify issues affecting the firm's clients. The team also undertakes in-depth research to support the internal strategic planning of the firm, which includes advice on the creation of new services, products, revision of existing ones and overall differentiation.

Duties and Responsibilities

To assist the Practice Development Director and the Senior Business Insight Manager (as well as the wider Business Development team) in researching and developing critical business insights in relation to clients, targets, intermediaries, specific industries and competitors identified within firm wide business development activities.

• Deliver commercially orientated client and industry insight that will feed into the firm's pitches, client feedback programme and business development activities.
• The insight will take the form of reports, briefings, presentations and recommendations which will be compiled from a wide range of external and internal research sources including CRM, public information services and social network sites.
• Prepare competitor analysis to identify practice growth opportunities.
• Assist with the management and analysis of the client feedback programme.
• Supporting writing and designing of internal and external surveys, as well as analysis of findings.
• Driving and supporting business development activities across key industry and practice areas through research campaigns.
• Strengthen the culture of "one team".
• Work collaboratively with all members of the BD team. Bring a "can do" and positive attitude to the role.
• Enhance the reputation of the BD team within the firm for its professionalism and for the strategic and distinctive value, it provides.
• Work with communications and knowledge services' resources within the firm as well as external suppliers.
• Make effective use of all communication channels for the firm generally e.g. website, e-bulletins, media, sponsorship, conferences, research and industry networks.

Skills and Experience

This an exciting opportunity to join a busy team and would suit someone with experience gained within the professional services sector. We welcome applications from individuals with a variety of professional experiences including (but not limited to) the following:

• Working within a business knowledge function at a law or professional services firm.
• Working within a Strategy function at a law or professional services firm.
• Working in a legal function at a law or professional services firm (e.g. paralegal/professional support lawyer).
• Working as a research professional.
• Working within publishing or journalism focusing on either the commercial or legal sector.

The ideal candidate will have the following:

• A strong academic background.
• Ability to capture, summarise and prioritise information from a variety of sources into simple, meaningful insights that will provide opportunities to engage with clients and grow the business.
• Good knowledge of Excel.
• Experience of working in a research position within a commercial environment.
• Good desktop publishing skills, particularly PowerPoint and Word.
• Very good written skills, able to produce good quality first drafts.
• Be commercial and numerate.
• Good attention to detail with the ability to multi-task.
• Excellent organisational and time management skills with the ability to work to deadlines and stay calm under pressure.
• A strategic and creative thinker capable of identifying, developing and gaining support for appropriate opportunities.
• Proactive and self-sufficient with the ability to take ownership and manage certain tasks with limited guidance.
• Personable and confident and able to build relationships with the firm.
• A team player who is analytical, tenacious and self-motivated.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

About The Mishcon de Reya Group

The Mishcon de Reya Group is an independent, international professional services business with law at its heart, employing over 1450 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.

Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore and Hong Kong (through its association with Karas So LLP). The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. Its work is cross-border, multi-jurisdictional and complex, spanning seven core practice areas: Corporate; Dispute Resolution; Employment; Impact; Innovation; Private; and Real Estate.

The Mishcon de Reya Group includes consultancy businesses MDR Discover, MDR Mayfair (in London, Singapore and Dubai), MDR ONE, MDRi (in Hong Kong) and MDRx. The Group also includes MDR Lab, which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership.

Earlier this year, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business.

We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk about flexible working.

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