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Head of Practice Transformation
Mishcon de Reya is an independent law firm, which now employs more
than 900 people with over 550 lawyers offering a wide range of legal
services to companies and individuals.
Based in London and Singapore, the firm services an international
community of clients and provides advice in situations where the
constraints of geography often do not apply. The work it undertakes is
cross-border, multi-jurisdictional and complex, spanning six core
practice areas: Corporate; Dispute Resolution; Employment;
Intellectual Property; Private; and Real Estate.
Mishcon de Reya has grown rapidly in recent years, showing more than
70% revenue growth in the past five years alone. In 2015, the firm
moved into a purpose designed building on Kingsway, and has converted
to both an alternative business structure and LLP.
Mishcon de Reya prides itself on the diverse range of people who make
up the firm. The central role played by the Academy, the firm’s
in-house place of learning, development and new thinking, and its
active and innovative social impact strategy are reflected in its
Investors in People Platinum standard.
The Department and The Role
In 2016, Mishcon de Reya laid out its 10 year vision. One of the key
themes to the narrative is that the Firm must transform itself
technologically to be fit for the 2020s. Central to this
transformation is a need to revolutionise the practice of law at
Mishcon - how our lawyers deliver legal services - by remodelling
legal processes, automating some elements of them and by applying next
generation technology to enable our lawyers to work better and faster
for the benefit of our clients.
Over the past 4 years, we have begun to deliver on our practice of
law transformation agenda. This role will accelerate the agenda and
drive forward the work over the coming years.
Duties and Responsibilities
The Head of Practice Transformation will:
•Work with Practice Leaders and their teams, as well as the Directors
of various Business Operations functions (Knowledge, Business
Development, Strategy, Data, Technology etc) across the Firm to
identify a pipeline of opportunities to transform the practice of law
•Build out a team – comprising practitioners and domain experts -
capable of delivering against a portfolio of such opportunities.
•Take overall leadership of the portfolio of projects and initiatives
which together help us transform the Practice of Law at Mishcon and
report to the Board on progress as required.
•For each individual project, work with specific individuals in the
relevant Practice (e.g. lawyers, PSLs, paralegals, PAs) as well as the
Firm's Strategy, Technology and Data teams to ensure that we do the
following (as needed):
map out the 'as-is' and 'to-be' ways of working and identify
opportunities for efficiency gains through process improvements,
including automation and digitisation.
clarify user requirements for new technology solutions and assess
internal and external tools against those requirements; where
relevant, create business requirements for new technology that we
choose to develop.
identify opportunities to systematically improve data capture
across the Firm in order to drive more data-driven decision making
and to enable the Firm to leverage its emerging data science capabilities.
roll out improved ways of working (including new technology
solutions, where relevant), with associated communications and
training, to ensure behaviour change is effective, with particular
focus on getting both grass roots and senior leadership support for change.
•Work with the MDR LAB team to identify those early stage legal
technology companies we want to track and to drive target companies
through the funnel to LAB participation.
•Work with the MDR Ventures team on new business ventures which
involve practice of law.
The role can be moulded to the right person. The ideal candidate will:
•Have trained and/or practiced as a lawyer or have previous exposure
to working in a law firm.
•Know how a law firm works, and recognise that there are significant
opportunities for improving operational effectiveness in the practice
•Be able to work with and influence senior members of the Firm,
including Practice Leaders, Division Heads and Directors of Business
Operations, as well as lawyers within of the Firm at all levels.
•Have deep interest and non-technical expertise in legal technology
(engineering skills not required).
•Be analytical, inquisitive and highly structured; be data driven and
highly proficient with Excel.
•Be able to work in a fast-paced manner, continuously juggling
•Excellent attention to detail.
•Excellent organisational skills.
•Ability to effectively manage own workload.
•Ability to communicate effectively with people at all levels.
•Ability to work independently and as part of a team.
•Personable and confident, able to build relationships with partners/
•Resilient and calm under pressure.
•Adaptable and flexible approach.
•Pro-active and takes initiative.
Please note that this job profile is not an exhaustive list of
duties but merely an outline of the key components of the role. You
may be required by your line manager to take on additional
responsibilities when requested.
No agencies - we are unable to accept applications from
Diversity & Inclusion lie at the heart of our core values. At
Mishcon de Reya, our aim is to promote and foster a culture which
embraces diversity, respect for the individual and the expression of
talent, to empower individuals to fulfil their, and the Firm’s,
potential. In order to support this, we recognise the importance of
flexible and agile working and are open to having conversations on how
this could work for you and our business.