This is an exciting opportunity for an individual to join our market-leading Academy team. The role would support the design, development, and delivery of Tech adoption training to the firm.

Given the nature of our Academy offering at Mishcon, we are looking for candidates who are strong communicators, confident presenters, passionate about learning and technology, with the ability to build strong relationships across the firm.

The Department

The People team play a key role in enabling the firm to attract, develop and retain great people, and giving them the tools and support needed to develop and fulfil their potential, and that of the firm. The team is welcoming, inclusive, driven by providing a 'high touch' level of service, and collaborative in terms of how we work. The team consists of c.50 people in both business-facing, generalist roles (Advisory) alongside specialist teams (Data & Systems; Reward; Diversity, Inclusion & Wellbeing; Employment, Policy & Engagement; Talent Acquisition, as well as our Academy, which consists of Academy Learning and Early Careers).

This role will be within our Academy Tech team with the opportunity to work alongside the wider business. The Mishcon Academy, established in 2013, delivers university quality education across a wide range of areas for everyone at Mishcon.

Duties and Responsibilities

Onboarding

Develop and deliver comprehensive technology adoption training for new employees and those returning to the firm, ensuring a smooth integration into our systems and processes.

Manage and enhance the suite of technology adoption resources, including courses and programmes, on the firm's knowledge base and Learning Management System, ensuring they remain current and effective.

Develop & Deliver Adoption Solutions

Conduct thorough analysis and oversee the end-to-end process of creating adoption resources for new software applications and platforms, from initial design to post-implementation evaluation.

Coordinate the selection and engagement of external vendors to provide specialised technology adoption training, ensuring alignment with the firm's standards and needs.

Collaboration & Teamwork

Provide support to the wider Academy team, addressing technology adoption enquiries and related requests.

Foster ongoing dialogue and collaboration with colleagues in the People team to align on technology adoption strategies and initiatives.

Maintain proactive and constructive interactions with key stakeholders, including the Technology, Knowledge Solutions, Legal Operations, and Strategy teams, to facilitate technology adoption and integration.

Direct and nurture the reciprocal relationship with Practice Technology Administrators, ensuring timely updates and resolution of technology adoption matters.

Offer guidance and support to project teams on enterprise-wide technology adoption projects, contributing to the successful delivery, rollout, and uptake of new systems.

Ongoing Development, Research and Analysis

Maintain an up-to-date understanding of the latest trends in technology, learning, and digital adoption, applying insights to inform strategic team decisions.

Commit to the ongoing enhancement of the team's expertise and capabilities in areas such as client consultancy, instructional design, effective presentation, group facilitation, and coaching.

Skills

Instructional Design: Ability to create highly effective training experiences and resources that facilitate technology adoption.

Presentation Skills: Strong presentation skills; delivering and tailoring sessions in multiple formats to groups of varying sizes and professional levels.

Project Management: Capability to manage multiple projects simultaneously, including the coordination of external vendors and internal stakeholders.

Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts in an accessible manner.

Stakeholder Management: Experience in building and maintaining relationships with key stakeholders across different departments and levels of seniority.

Analytical Thinking: Strong analytical skills to evaluate the effectiveness of learning interventions and technology adoption rates.

Tech-Savviness: Adept at using and understanding a wide range of technologies and digital platforms, with a willingness to continuously learn and adapt to new tools.

Experience

Learning & Development: Proven experience in a learning and development role, ideally within a technology-focused environment.

Technology Training: Experience in developing and delivering technology adoption training programs.

Curriculum Development: A track record of designing and maintaining up-to-date learning curricula and resources.

Vendor Management: Experience in sourcing and managing relationships with external training providers.

Consultancy: Experience in providing consultancy services, ideally within a client-facing role or internal consultancy supporting business units.

Team Collaboration: A history of working collaboratively in team environments, contributing to shared goals, and supporting colleagues.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

About The Mishcon de Reya Group

The Mishcon de Reya Group is an independent international professional service business with law at its heart, employing over 1450 people with close to 670 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services. We have grown rapidly in recent years, showing more than 40% revenue growth in the past five years alone.

Based in London, Cambridge, Oxford, and Singapore, with an association with Karas So LLP in Hong Kong, the firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. The work we undertake is cross-border, multi-jurisdictional and complex, spanning six core practice areas: Corporate; Dispute Resolution; Employment; Innovation; Private; and Real Estate.

As of 1 January 2023, Mishcon de Reya and Taylor Vinters merged. The merger delivers on both firms' strategies to support the innovation economy and accelerate our growing share of the technology, media and life-sciences legal and consultancy services market in the UK and in key international innovation hubs globally.

In times of such far-reaching and profound change we want to be the law firm that enables our clients - and our own people - to shape the world's possibilities. We are here to help our clients benefit from new economies, new geographic centres of wealth, the new global movement of people and capital, and the impact of new technologies and new knowledge.

Our purpose remains rooted in our founding values. We take pride in the diverse range of people who make up the firm and are proactive in driving change and continuous improvement across the spectrum of equality, diversity and inclusion. Mishcon Academy , our in-house place of learning, development and new thinking for our people, clients and contacts and our innovative impact strategy, including a commitment to be a net zero carbon business , also play a central strategic role in the direction of the firm. In 2020 we launched Mishcon Purpose , a first-of-its-kind sustainability practice providing Environmental, Social and Governance (ESG) advice and purpose-driven insight to clients.

The Mishcon de Reya Group comprises standalone businesses MDR Brand Management , MDR Cyber , MDR Discover , MDR One , MDR Mayfair (in London, Singapore and Dubai) and MDRx . Complementary to Mishcon de Reya's core areas of work, each is led by best in class professionals recruited from a variety of non-legal industries and sectors.

We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.

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