Achieving success through the diversity of our people

In the office work schedule - Calgary office

Norton Rose Fulbright Canada LLP is currently seeking an office services and facilities team lead to work in our Calgary office. This position will report directly to our office services and facilities manager.

You will be focusing on:

• Coordination of the workflow for business centre, reception and catering staff members including scheduling breaks and coverage for team members as necessary (sick days/vacation)
• Ensure team members are appropriately cross-trained
• Assist with the training and mentorship of all new support staff
• Serve as office point-of-contact for building directed maintenance and workplace related requests
• Assist with office service functions such as copying, faxing, processing mail, courier, catering, reception, basic AV, furniture rearrangements and minor facility related requests (this is a hands-on role)
• Oversee the maintenance of office supplies for the location; placing orders with attention to cost savings and coordinating the replenishment of stock as necessary
• Assist with the reconciliation of invoices for office services & facilities for this location
• Ensure that all production equipment and multi-function devices are working at optimal performance and serviced/stocked as necessary
• Responsible for the quality control of the documents produced by the business centre as well as ensuring on-time completion of all requests; liaising with firm members as required
• Oversee boardroom set-ups including furniture rearrangements and equipment requirements
• Work with the manager of office services & facilities to maintain the facility including access cards, maintenance, general upkeep and coordinating contractors
• Serve as a member of the Joint Health & Safety Committee and as an emergency coordinator
• Assist with office tours for new hires, including providing an overview of emergency evacuation and first aid procedures
• Assist with the coordination of lounge events, including extensive furniture rearrangements and equipment requirements, often outside of regular business hours
• Assist with the coordination of office moves/clean ups including, attention to ergonomic considerations, adjusting desk heights and monitor arms, picture hanging, minor office repairs and miscellaneous "handyperson" duties
• Serve as a point person when the office services & facilities manager is away
• Ensure maintenance of service level agreements
• Prepare and present information and recommendations concerning operational effectiveness to local and national management.

What you bring to the role:

• 5-7+ years of similar experience (law Firm or professional services firm is an asset)
• 3+ years of experience managing or leading a team
• Level 2 first aid certification ( or be willing to attend Level 2 first aid yraining)
• Excellent client-service skills. Well-honed verbal and written communication and interpersonal skills necessary to interact with individuals throughout all levels of the firm
• Proficient in Microsoft Office products such as Word, Excel, Project and PowerPoint
• Manages conflicting demands, diffuses issues and influences colleagues toward effective solutions
• Organized, effectively manages multiple priorities. Strong analytical and problem solving skills
• Highly motivated with the ability to work well under pressure

The role requires the flexibility to work between 7:30 am to 6:00 pm as well as over time on occasion. Must be willing to be accessible afterhours given the facilities component of this role.

Why join our team:

• Hybrid work environment
• Retirement savings plan with employer contribution
• Benefit premiums paid by the firm
• Telemedicine services
• Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
• Training and development programs based on your interests and needs

Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!

As a global law firm, we embrace a culture of excellence and working hard, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

To find out more about how we integrate diversity, equity and inclusion in everything we do please click https://www.nortonrosefulbright.com/en-ca/about/diversity-equity-and-inclusion.

If you are unable to apply for a position online or require any reasonable adjustments during the recruiting process, please contact CANCALHR_RH@nortonrosefulbright.comto further discuss your needs.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact CANCALHR_RH@nortonrosefulbright.com to discuss further.

We thank all candidates for their applications, but please note that we will be contacting only those whom we invite for an interview.

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