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The Team

Norton Rose Fulbright Canada LLP is currently seeking a Catering Attendant / Receptionist to work in the Vancouver office. The successful candidate will report to the Office Services and Facilities Assistant Manager. The primary responsibilities of the position are outlined below:

Please note the hours of work may vary between 7:00 am to 6:00 pm, Monday to Friday with some flexibility to accommodate additional hours when requested.

The Role

Catering attendant duties are as follows:

• Prepare and set up both catering items and furnishings in boardrooms for internal and external meetings as well as special events
• Responsible for the cleaning and maintaining of all boardrooms, coffee stations, lounge and communal spaces to ensure a high standard of cleanliness and safety; including regular cleaning of refrigerators, microwaves, etc.
• Ensure proper food handling techniques and sanitation practices are used at all times
• Assist with placing food and beverage orders for internal and external meetings including supporting internal and external clients on food selection; working with caterers on food requirements and ensuring food assembly meets the firm standard while keeping within budget
• Support with event logistics for in-person events in the local office, that may occur outside of business hours
• Assist with managing inventory in conference area, lounge, satellite kitchens and collaborative spaces to ensure appropriate level of food items and non-consumable supplies are maintained and procure new supplies as required with proper approval
• Ensure the catering station is cleaned before end of day departure, with all food put away and dishes cleaned
• Process invoices and allocate to the appropriate client and matter category

Reception duties when and where coverage is necessary:

• Greet clients and visitors, ensuring a clean and welcoming environment in the conference area
• Receive and relay incoming calls and deliver messages as necessary
• Coordinate scheduling of conference rooms, meeting rooms and visitor offices, liaising with the hospitality, facility and technical team as required
• Maintain log of security pass cards and conduct semi-annual audits
• Keep visitor log and issue temporary security passes to staff as necessary
• Administer cleaning, maintenance, access card requests and repairs of firm premise through the building services
• Perform various related administrative tasks for the OS&F team, which may include preparing invoices for approval, running reports on meeting room utilization, entering metrics for reporting, posting internal communications notices via Scoop or "Need to Know" and other duties as requested
• Assist with Level 1 support for AV issues in meeting rooms, escalating to Level 2 as needed

Skills and Experience Required

• Previous work experience in a receptionist/administrative position in a professional services firm
• Experience or knowledge of client and food services industry
• Passionate about delivering exceptional service to ensure an exceptional client experience
• Possess excellent customer service skills with the ability to communicate effectively with all levels of staff and our clients and guests
• Demonstrates a solutions driven approach with the ability to anticipate clients' needs
• Solid computer skills, including experience with Microsoft Office and EMS room management software or another similar boardroom booking program
• Ability to succeed in a team-based environment as well as excel independently
• Strong organizational skills and attention to detail
• Ability to juggle multiple tasks in a time sensitive environment
• Flexibility in scheduling work hours to accommodate the timing of events, which may include working early mornings, evenings and weekends
• Vancouver Salary: $45,000-$50,000. Salary will be discussed and negotiated during interview and will be based on experience.

Norton Rose Fulbright

Norton Rose Fulbright is a global legal firm. We provide the world's pre-eminent corporations and financial institutions with a full business law service. We have more than 3800 lawyers and other legal staff based in more than 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare.

Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.

Norton Rose Fulbright US LLP, Norton Rose Fulbright LLP, Norton Rose Fulbright Australia, Norton Rose Fulbright Canada LLP and Norton Rose Fulbright South Africa Inc are separate legal entities and all of them are members of Norton Rose Fulbright Verein, a Swiss verein. Norton Rose Fulbright Verein helps coordinate the activities of the members but does not itself provide legal services to clients.

Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!

As a global law firm, we embrace a culture of excellence and working hard, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

To find out more about how we integrate diversity, equity and inclusion in everything we do please click https://www.nortonrosefulbright.com/en-ca/about/diversity-equity-and-inclusion.

If you are unable to apply for a position online or require any reasonable adjustments during the recruiting process, please contact canvanhrtalent@nortonrosefulbright.com to further discuss your needs.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact canvanhrtalent@nortonrosefulbright.com to discuss further.

We thank all candidates for their applications, but please note that we will be contacting only those whom we invite for an interview.

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