We have an exciting opportunity for a Boardrooms Receptionist to join
our London team. This is a full-time, permanent position, Monday -
Friday covering the hours from 7:30am to 8:00pm.
Osborne Clarke is a future-focused international legal practice with
over 300 Partners and more than 1,080 talented lawyers in 26 offices
around the world*. Our three-dimensional approach to client service
combines legal expertise, in-depth understanding of our clients and
the sectors they operate in, together with insight into the global
issues that are transforming the landscape of how we live, work and do
business: Decarbonisation, Digitalisation and Urban Dynamics. Looking
around corners to help our clients solve legal and business
challenges, big and small, and harness the opportunities of change -
together we'll be ready for what's next.
We love working closely with our clients on new deals, products and
solutions which will transform their businesses, markets and even
sectors. And our unique approachable culture is not an added extra,
it's fundamental to our success.
The main purpose of this role is to deliver reception, boardroom,
hospitality, general administration duties, events support and
switchboard services, providing a five-star experience for all
internal and external clients using these services. More specifically
Front desk/boardrooms responsibilities:
Main point of contact for all 6th floor facilities
Welcome all visitors to the office and ensure all our visitor's
needs and expectations are being met and exceeded at all times
Inform the relevant OC host / PA upon visitor arrival and managing
Liaise with key departments to ensure OC's client experience is
impeccable at all times such as back office, cleaning team, wider
catering team, IT, events, document production, facilities,
boardrooms in UK and Europe
Daily operations of the boardrooms including regular room and
equipment checks (e.g. stationery stock, cleanliness, coffee machine
switched on, etc.), setting up and testing AV equipment (e.g. video
conferencing) ahead of OC visitor's arrival
Back office responsibilities:
Manage departmental inbox and room bookings requests including
hospitality and AV requests
Book taxis on behalf of OC employees
Switchboard: answering and forwarding phone calls, transferring
phone calls to the right department / member of staff and taking messages
Liaising with Ground floor reception regarding last minute
visitors, ordering marketing material, liaising with facilities re.
OC staff passes
London events programme:
Assist in the delivery of the firm's events held in our London office
Support the events team with the meet and greet, badge
preparation, rooms set up and administration for on and off site
events as and when required
Actively manage own personal training and development, identifying
any suitable development opportunities
Any other duties (or project work) that may be required to ensure
the efficient operation of the London (or UK) reception/boardrooms/
We are looking for
We are looking for someone with experience in a similar role or from
a customer service background who is able to demonstrate excellent
customer service skills, who has the ability to interact with people
at all levels. You'll also have:
Outstanding interpersonal skills, highly professional attitude at
all times, flexible, enthusiastic, self-motivated, proactive, with a
Great attention to detail
Previous experience working with meeting room booking /
Maintain and practise a high degree of confidentiality and
integrity at all times
Excellent communication skills (both written and verbal)
Good IT skills
Salary and benefits
We offer competitive salaries and generous benefits.
For more information or to apply
We would very much welcome your application using the link provided.
Should you have any questions about the role, or would like to find
out more about the firm, please contact Tim Jenkins in the recruitment
team at email@example.com
No agencies please.
*Services in India are provided by a relationship firm
Please note that although we include closing dates for our roles
as a guide, we review and progress applications on a rolling basis.
Clarke we value difference and encourage applicants from all
social backgrounds, ethnicities, disabilities, gender identities,
and sexual or romantic orientations. We want everyone to feel that
OC is a place where you can be yourself and where you belong, and
our range of interest groups and diversity networks - not to mention
our great teams - are a part of making that a reality.
We support working families via a range of family and caring
friendly policies and will accommodate flexible working where we
can. We value the health and wellbeing of our people: for example,
we're signatories to the Mindful Business Charter, have an active
network of mental health champions and offer free initiatives and
flexible benefits to all our people.
Being an inclusive employer is important to us. We have made a
number of external commitments such as the Race Fairness Commitment
and Women in Law Pledge, and are working with organisations like
Stonewall to become a more inclusive employer.
Osborne Clarke is a Living Wage Employer, so we're committed to
paying everybody in our business enough to live on and to enable
them to save for the future.
We want you to be able to show us your best during the recruitment
process. If you require any adjustments to be made during the
application, interview process or when working with us, please let