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Job Title
Hospitality & Events Executive
Position
Full Time
Role
Business Services
Location
London
Experience
Business Services
Description
The role
The core Events team forms part of RPC's Brand, Clients &
Marketing (BCM) department with the successful applicant reporting
directly to the Senior Events Manager. This role supports the events
function as well as the wider BCM team.
The Events team manages in-person, hybrid and virtual events for
clients and RPC employees. Events range from seminars for 40 people up
to drinks receptions and conferences for 300+ as well as the
occasional smaller function for key clients. Events are held at our
UK-based offices and external venues across London and Bristol. RPC's
Hospitality offering is also managed by the Events team including
rugby, football, tennis and theatre.
Key responsibilities
Hospitality (50% of role)
Own the business case process for RPC hospitality assets, working
closely with fee earners and Business Development team to allocate tickets/matches
Stay up-to-date with hospitality opportunities for the firm
Work closely with external hospitality providers for ADHOC ticket
and package requests
Coordinate tickets, menu selection, dietary requirements and wider
logistics for all hospitality bookings
Continually seek to improve internal processes to ensure swift and
effective allocations of hospitality assets
Work closely with the Senior Event Manager to manage several
hospitality partnerships/sponsorships
Events (50% of role)
Independently manage events briefed in by the Business Development
team (via the Senior Event Manager) for in-person, virtual and
hybrid events
Project lead events by identifying key milestones, stakeholders
and goals
Work closely with in-house teams at RPC's offices including
catering, reception, AV and facilities to execute in-house events
Negotiate terms on external venue/supplier contracts (with the
support of RPC Risk team)
Build and manage webinars/meetings on Zoom and Teams for virtual
and hybrid events
Liaise with Business Development and Client Relationship
Management (CRM) colleagues to produce invitations, mailing lists
and event collateral/merchandise
Update RPC website with event details
Liaise with external event suppliers where relevant
Work closely with EAs and Administrator to prepare badges and
couriers for events
Create running orders and AV schedules
Accurately track event budgets and manage invoice processing
Operate on-site registration and event support
Post-event debriefs and reports, highlighting constructive outputs
for future events
Update the Events hub on the firm's intranet (EDGE) with latest
guidance, ideas and information
Accurately track event statistics for Executive committee (ExCo)
reports including turn out rates and cost per head
Actively research new industry trends for events, entertainment,
merchandise, venues and hospitality
Create and maintain user guides for Events team and wider firm
Create regular internal newsletter with a summary of events
activity across RPC, new trends, new openings etc.
Support Events Executive and Senior Event Manager on wider
activities when necessary
Form part of the internal social committee to give guidance and
ideas for employee-based events
Marketing
Work closely with wider BCM team on events-related matters
including Digital Marketing, PR and Internal Comms
Liaise with stakeholders
Help draft content for campaigns where required i.e. social posts,
publications etc.
Work with Creative team to produce marketing and promotional
materials for events, sponsorships or campaigns
Working conditions
Monday - Friday, 0930-1730 with flexibility to start earlier or
finish later when required for ad-hoc out of hours events
Knowledge, skills and experience
Experience of using Slido, Zoom and Teams (desired but not essential)
Good knowledge of London and Bristol based caterers, event
production agencies, entertainment agencies, venues and florists
(desired but not essential)
Demonstrates a growth mindset and is committed to lifelong
learning to build knowledge and expertise.
Delivers a [internal and external] client experience that exceeds expectations.
Demonstrates an organised approach to their work. Plans,
prioritises and uses technology to work efficiently.
Works commercially to achieve the objectives of the team/firm.
Collaborative and works effectively in a team.
Develops strong working relationships.
Delegates work effectively.
Committed to being part of a supportive, inclusive and
collaborative firm culture.