The Property & Casualty (P&C) team is part of the firm's
Insurance Group and has a well-established client base, acting for the
vast majority of household and commercial property Insurers in the
market, as well as some large insureds and cover holders. The team
handles a wide variety of claims arising out of property damage,
including (amongst other things) fire, water, subsidence, construction
and impact damage.
The P&C Insurance team spans London and Bristol. There is
currently 1 Partner, 1 Of Counsel, 3 Senior Associates, 8 Associates,
3 Claims Handlers and 1 Litigation Executive in the Bristol team.
The role
Our Property & Casualty team is seeking a Claims Handler to join
their vibrant and growing team in Bristol. The role largely involves
running a case load of subrogated recovery matters on behalf of a
range of insurers.
The successful candidate will have the opportunity to run a property
recovery claim from first instruction, through the pre-action stage
and into proceedings when necessary. A familiarity with Civil
Procedure Rules is therefore necessary.
The work will be varied, interesting and challenging and where you
show you can run the cases successfully, you will be given autonomy to
stamp your own mark on the files; there will be the opportunity to
work on matters varying in value from £10,000 all the way up to
millions of pounds. You will also get involved with business
development and client initiatives, where appropriate.
In addition, you can expect to:
Manage a large caseload of Property Insurance claims.
Deliver a high quality and timely output to clients, ensuring high
levels of client service and alignment with agreed working practices
and client service level agreements.
Capture and collate required Management Information in accordance
with agreed practice for clients.
Contribute to the development and improvement of the team's
service, support, processes and procedures.
Knowledge, skills and experience
Claims handling experience, including running a case load.
Candidates should have litigation experience and a familiarity
with Civil Procedure Rules. Experience in insurance is desirable but
not essential.
An ability to build internal relationships and understand the
expertise across the firm so to help deliver an excellent client service.
A commercial, committed and proactive approach, including
responding in a timely manner to meet clients' needs and deadlines.
A good knowledge of legal procedures
Excellent communication skills, both orally and in writing
Able to demonstrate good initiative and problem-solving skills but
be conscious of when to consult others.
Attention to detail with good organisational skills.
High level of confidentiality and integrity
Committed to being part of a supportive, inclusive and
collaborative firm culture.
A good knowledge of Microsoft Office
Diversity, equity, inclusion and belonging
We are problem solvers. Whether in front of clients or behind the
scenes. To solve problems creatively for clients, we need diverse
collaborative thinking; drawing on different experiences, backgrounds
and perspectives. That means that everyone who either applies to, or
works for, the firm is treated equitably. Webelieve in removing
barriers to equal access not least because our people define us and
define what we do. If you need support and adjustments to do your best
work, whether that's during the recruitment process or throughout your
time at RPC, we're here to help.
Flexible working that supports your commitments outside of work is an
important part of our culture and, where possible, we will support
this across all roles. Please get in touch with our recruitment team
if you have any questions about our hybrid working approach or
flexible working policy.
