To provide technical support of all SharePoint resources, acting as
the key conduit for knowledge management, the firm and IT coordination
around SharePoint and Power Platform including system support and
development and improving and maintaining our use of SharePoint and
Power Platform.
Duties and Responsibilities:
Develop and continuously maintain SharePoint intranet and other
SharePoint and Power Platform solutions
Manage SharePoint Administration including user access and
permissions, ensure robust audit processes are in place and followed
Create collaborative communication, hub and team sites and
workflows where required
Establish a Centre of Excellence in relation to our use of the
Power Platform
Development and support of solutions using various Power Apps
Supporting in the management, maintenance, and technical ownership
of all SharePoint Online and Power Platform and their related
customisations and integrations to help ensure they are meeting
business needs
Responsibility for troubleshooting and managing escalated 2nd
& 3rd line support calls
Identify opportunities for system enhancements and work with teams
to analyse, develop, test and implement changes
Prepare and maintain documentation relating to systems, processes
and procedures
Provide and share knowledge with other team members on SharePoint
and Power Platforms and ensure we are adhering to best practice.
Attend and present technology changes at both architecture review
and change advisory boards
Reports to
Insurance and Legal Technology Manager
Knowledge, skills and experience
Knowledge and proven experience as a SharePoint Online Developer,
configuring and using other data stores and SharePoint Framework
Package (SPFx) components
Knowledge of the SharePoint REST API and Microsoft Graph API
Experience developing and using Power Platform (Power App
Canvas/Model Driven Apps/ Power Automate/Power Virtual Agents)
Experience and understanding of database structures and locating information
Experience with integrations with internal systems and data sources
Familiarity with the Microsoft Azure stack (Azure Functions, Azure
AI Services, Azure Storage, Azure Application Insights, Azure Cosmos
DB etc.) and Microsoft Entra ID
PowerShell Scripting
Microsoft certifications in SharePoint & Power Platform are
preferred but not essential
Knowledge and understanding of agile methodologies
Configure and manage permissions
and security for SharePoint sites and content, in line with
security good practise - role based access and principle of least privilege.
Keen attention to detail and ability to complete business analysis
of processes and translate these into technical solutions.
Self-motivated with an ability to identify and develop solutions
to enhance and maintain IT/ services.
Experience of working within incident, service request and problem
management processes.
Excellent written, verbal, and interpersonal skills with a focus
on working collaboratively with people within the team and across
the organisation
Ability to deal with difficult or demanding situations and work in
a fast-paced environment
Demonstratable experience working in a team-oriented,
collaborative environment and solid organisation skills
