The role

We are now recruiting a Legal Secretary for our Bristol office. The successful candidate will provide high quality and efficient Legal Secretarial support to our fee earners.

Duties and Responsibilities include but not are limited to the following:

Organisation:

• Diary management of fee-earners as required, using own initiative to arrange meetings and conference calls.
• Checking of fee-earner e-mails as required in their absence; responding where able, booking video/conference calls, meeting rooms and required refreshments, and making lunch and dinner reservations.
• Making simple travel arrangements as required e.g. booking train tickets and collating itineraries.
• Handling telephone enquiries in a professional and polite manner, taking accurate messages and following up on any agreed actions.

Documents/Correspondence*:

*Only those which are not mandated for production/collation by DPD or of a length that are typed by individual fee-earners

• Managing the workflow to DPD, Reprographics etc. as required; proactively taking steps to ensure work is returned within required timescales.
• Amending and formatting agreements/documents as required.
• Short pieces of copy-typing and digital dictation as required.
• Carrying out PDF to Word conversions and vice versa.
• Collating all indexing on legal documentation and setting up files as necessary.
• Production of short, less complex PowerPoint presentations as required.
• Proof-reading of all documents to ensure the delivery of work of the highest quality.
• Any general correspondence as may be required from time to time.

Support of other functions/activities:

• Insertion of business contact cards into Outlook and InterAction.
• Processing fee-earner expenses on Chrome River in a timely manner.
• Liaison with Business Development, Marketing, Events and Finance Teams with a view to supporting them on specific team-based tasks.

Reporting line

The role reports directly to the Head of Practise Services (Tina Lambert).

Knowledge, skills and experience

• High levels of IT literacy in Microsoft Word, Outlook, Excel and PowerPoint (although more complex and/or lengthy documents are likely to be undertaken by others in dedicated roles).
• Previous experience of working within a busy corporate environment is essential.
• Excellent client care skills - the ability to deal with queries from internal and external clients in a professional and polite manner.
• Excellent organisational skills - the ability to take responsibility for own tasks and prioritise work in a calm and efficient manner.
• Highly developed communication skills - the ability to communicate in a confident and professional manner with people at all levels within the business.
• Demonstrate flexibility/adaptability in meeting internal and external clients' demands - in both the nature of the work undertaken and working additional hours as required to complete the task(s).
• Demonstrates a growth mindset and is committed to lifelong learning to build knowledge and expertise.
• Delivers a [internal and external] client experience that exceeds expectations.
• Demonstrates an organised approach to their work. Plans, prioritises and uses technology to work efficiently.
• Works commercially to achieve the objectives of the team/firm.
• Collaborative and works effectively in a team.
• Develops strong working relationships.
• Delegates work effectively.
• Committed to being part of a supportive, inclusive and collaborative firm culture.

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