The Insurance MI team provides a professional, remarkable, and timely
service in the capture and maintenance of data and the delivery of
management information (MI) to partners, lawyers, internal and
external clients. The team operates in a busy, deadline-driven environment.
As part of the wider Practice Services Group, the Insurance MI team
are at the forefront of data management for the Insurance Group. The
team handles data throughout the lifecycle of files, including at
matter opening, the preparation of periodic MI, quality assurance of
data and matter closure.
The role
The MI Reporting Administrator role joins the Insurance MI team as a
newly created position - one that focuses primarily on data quality
and enrichment. The MI Reporting Administrator will be responsible for
locating and inputting key matter data required for MI and finance
reporting across multiple systems in a clear, consistent manner. They
will need to ensure excellent quality and accuracy in their work and
take responsibility for personal time management and prioritisation.
They will provide an efficient, reliable service to the business and
be adaptable to change and the introduction of new processes and procedures.
Building and maintaining relationships within the Insurance Group and
the wider firm is important in this role. The MI Reporting
Administrator's main internal clients are the Client Relationship
Partners and insurance lawyers, as well as the finance billing and
credit control teams. The Insurance MI team work very closely with the
wider Practice Services Group, Client Services and Finance teams to
deliver a collaborative support service to the Insurance Group.
The MI Reporting Administrator will gain an in-depth knowledge of
RPC's insurer clients, the types of work carried out for each and
their individual MI requirements. Full training will be provided.
Key responsibilities include:
Data capture/input across various systems
Data maintenance and quality assurance
Liaising with lawyers and secretaries
Knowledge, skills and experience
Demonstrates a growth mindset and is committed to lifelong
learning to build knowledge and expertise.
Develops internal and external client service skills to build
collaborative client relationships.
Excellent organisational skills
Develops an organised approach to their work. Plans, prioritises
and uses technology to work efficiently.
Understands the importance of working commercially to achieve the
objectives of the team/firm.
Previous experience using a data-capture/case-management system is advantageous.
Has an appetite to learn and use data-capture/case-management systems
Previous experience or knowledge of the legal and/or insurance industry
Comfortable with high volumes of data and adhering to workflow
processes and procedures
Keen attention to detail and an analytical mind
Collaborative and works effectively in a team.
Committed to being part of a supportive, inclusive and
collaborative firm culture.
Good knowledge and confident user of Microsoft Office
