The finance department is responsible for managing the firm's
financial health. We have a presence in all offices and our teams
cover the following areas:
Cashiering: Handling incoming and outcoming
payments including client funds and vendor invoices.
Billing: Preparing and issuing invoices. Working
with matter teams to help them manage their WIP.
Credit control: Working to ensure timely and
accurate receipt of payments from clients.
Payroll: Processing employee payroll including
calculating wages, deductions and taxes. Processing employee expense claims.
Management Information: Providing financial reports
and analysis to the firm's management team. Preparation and audit of
statutory accounts.
Each team is headed by a manager or senior manager and ultimately
reports into the Head of Finance and CFO.
The role
Managing a team of 10 credit controllers across our Bristol &
London offices and acting as a key point of escalation for our credit
control team in Asia.
Responsibilities include:
Ensuring compliance with firm credit control processes and
procedures, including implementation of new processes and systems.
Building and maintaining relationships with key internal and
external client contacts and third parties to facilitate prompt
payment of our invoices and helping credit controllers build their
own client relationships.
Monitor team and individual workloads and performance to ensure
consistent high standards of service are delivered across the firm.
Training new and existing credit controllers to ensure consistency
of standards and adherence to best practice.
Proving training on credit control processes, including best
practices in the insurance markets, to fee earners and other
colleagues outside of the credit control team.
Generating and distributing aged accounts receivable reports to
key stakeholders.
Managing recovery actions or other escalation processes where needed.
Knowledge, skills and experience
Demonstrates a growth mindset and is committed to lifelong
learning to build knowledge and expertise.
10 years in legal credit control focused on Insurance sector,
including use of ECF and similar portals.
Experience using Aderant or similar practice management system advantageous.
Develops internal and external client relationships and adopts a
client-centric approach to deliver strong results and innovative solutions.
Manages and influences client relationships and experiences.
Manages people, resources, budgets and projects efficiently and commercially.
Utilises data to deliver commercial solutions.
A collaborative and influential leader within a team who coaches
and develops junior team members to achieve their full potential.
Committed to being a part of a supportive, inclusive and
collaborative firm culture.
Diversity, equity, inclusion and belonging
We are problem solvers. Whether in front of clients or behind the
scenes. To solve problems creatively for clients, we need diverse
collaborative thinking; drawing on different experiences, backgrounds
and perspectives. That means that everyone who either applies to, or
works for, the firm is treated equitably. Webelieve in removing
barriers to equal access not least because our people define us and
define what we do. If you need support and adjustments to do your best
work, whether that's during the recruitment process or throughout your
time at RPC, we're here to help.
Flexible working that supports your commitments outside of work is an
important part of our culture and, where possible, we will support
this across all roles. Please get in touch with our recruitment team
if you have any questions about our hybrid working approach or
flexible working policy.
