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Job Title Credit Control Senior Manager (FTC)
Position Full Time
Role Business Services
Location Bristol
Experience Business Services
Description

Role overview

The team

The finance department is responsible for managing the firm's financial health. We have a presence in all offices and our teams cover the following areas:

  • Cashiering: Handling incoming and outcoming payments including client funds and vendor invoices.
  • Billing: Preparing and issuing invoices. Working with matter teams to help them manage their WIP.
  • Credit control: Working to ensure timely and accurate receipt of payments from clients.
  • Payroll: Processing employee payroll including calculating wages, deductions and taxes. Processing employee expense claims.
  • Management Information: Providing financial reports and analysis to the firm's management team. Preparation and audit of statutory accounts.

Each team is headed by a manager or senior manager and ultimately reports into the Head of Finance and CFO.

The role

A 12 month (with opportunity to extend further) fixed term contract, managing the global credit control function as we move through a finance transformation programme with a key focus on lock up improvement.

An opportunity to be a key part of a change leadership for a global finance transformation programme, focusing on good practices and team development.

Responsibilities include:

  • Working with the finance transformation programme to move the firm towards a central, standardised approach to credit control.
  • Focus on people and skills development and leadership as well as process implementation.
  • Setting and reporting against targets.
  • Developing and implementing credit control processes and procedures globally.
  • Reporting to key stakeholders on regular collections as well as progress on key initiatives.
  • Reviewing the set up and use of the credit control systems to make best use of features.
  • Building and maintaining relationships with key partners and other stakeholders within the firm.
  • Collaborating with other teams both within finance and more widely to achieve sustainable improvements in firm lock up.
  • Work with the credit control manager to review team member performance, identifying strengths and skills gaps.

Knowledge, skills and experience

  • Demonstrates a growth mindset and is committed to lifelong learning to build knowledge and expertise.
  • Experience of leading significant change within a credit control function.
  • Experience with implementing process, people and system changes.
  • Develops, influences and shapes internal client relationships to deliver strong results and innovative solutions for clients.
  • Manages team(s) to deliver outstanding client service.
  • Manages people, resources, budgets and projects efficiently and commercially.
  • Manages change programmes, turns strategy into action, and evaluates the benefits of projects.
  • A collaborative and influential leader within a team who coaches and develops junior team members to achieve their full potential.
  • Committed to being part of a supportive, inclusive and collaborative firm culture.

Diversity, equity, inclusion and belonging

We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. Webelieve in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help.

Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or flexible working policy.

#RPC

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