The Finance Department is based in the London and Bristol offices and
comprises of four teams - Management Information, Credit Control,
Billing and Cashiering & Accounts Payable; each headed by a
Manager, reporting to the Head of Finance. This role will be based in
the Bristol Office as part of the wider team of 6 (x5 Credit
Controllers and Manager all based in London).
The role
To provide front line support to both the London and Bristol offices
in order to assist the practice groups in managing their working
capital efficiently, reducing the level of lockup and debtors and
ensuring compliance with the Firm's cash collection processes and
policies in order to maximise revenue. The role involves extensive
collaboration with key stakeholders across the business.
You will work closely with the Credit Manager to deliver a result
focussed collection service, provide routine and ad-hoc credit control
solutions, develop the existing systems and contribute to the
strategic direction of the credit control & wider Finance team.
This role will be heavily focused on our Insurance practice.
Responsibilities include:
Identify and develop key client contacts necessary to secure recovery
Undertake pro-active regular reviews and follow up chasing of
outstanding debts
Produce debtor analysis for key clients and partners and ensure
compliance with clients specific protocols / SLA's
Liaise with Partners / client leads and advise of any issues,
developing strategies to resolve where appropriate
Support lawyers with reconciliations and other ad hoc debtor analysis
Identify any problem debts and ensure compliance with escalation policy
Meet monthly team and individual cash collection & aging targets
Adherence to internal credit control procedures (including use of
ARCS credit control software), escalation policy and best practice
Conduct regular Partner meetings with the Revenue Controllers to
ensure a joined up approach to the working capital cycle and drive
appropriate actions for recovery and debt prevention
Contribute to internal review of policies and know-how for
capturing market information from file inception through to recovery
Undertake any ad-hoc responsibilities as required from time to time
Knowledge, skills and experience
Demonstrates a growth mindset and is committed to lifelong
learning to build knowledge and expertise.
Minimum 2 years' Credit Control experience in the legal or
insurance sector.
Experience of varied commercial collections.
Knowledge of financial controls & SAR's.
Excellent attention to detail and accuracy balanced by ability to
see big picture.
Confident manner with the interpersonal skills and personal impact
to command the respect of lawyers and clients.
Excellent presentation skills.
Enthusiastic, positive & flexible approach to new challenges.
Ability to work unsupervised and on own initiative.
Highly PC literate with strong systems skills.
Excellent written and verbal communication skills.
Develops internal and external client service skills to build
collaborative client relationships and ensures the needs of the
business are met.
Develops an organised approach to their work. Plans, prioritises
and uses technology to work efficiently.
Understands the importance of working commercially to achieve the
objectives of the team/firm.
Strong commercial awareness.
Collaborative and works effectively in a team.
Strong IT skills and excellent working knowledge of Aderant and
ARCS (or similar).
Committed to being part of a supportive, inclusive and
collaborative firm culture.
Diversity, equity, inclusion and belonging
We are problem solvers. Whether in front of clients or behind the
scenes. To solve problems creatively for clients, we need diverse
collaborative thinking; drawing on different experiences, backgrounds
and perspectives. That means that everyone who either applies to, or
works for, the firm is treated equitably. Webelieve in removing
barriers to equal access not least because our people define us and
define what we do. If you need support and adjustments to do your best
work, whether that's during the recruitment process or throughout your
time at RPC, we're here to help.
Flexible working that supports your commitments outside of work is an
important part of our culture and, where possible, we will support
this across all roles. Please get in touch with our recruitment team
if you have any questions about our hybrid working approach or
flexible working policy.
