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Business Change and Adoption Analyst
The Business Change and Adoption Analyst
will play a key role in ensuring change initiatives (projects and
demand) meet objectives on time and on budget by ensuring and
increasing employee adoption and usage. The role will focus on the
people side of change, including changes to business processes,
systems and technology. The primary responsibility will be creating
and implementing change management strategies and plans that maximise
employee adoption and usage and minimise resistance. The change and
adoption analyst will work to drive faster adoption, higher ultimate
utilization, and proficiency with the changes that impact employees.
These improvements will increase benefit realisation, value creation,
ROI and the achievement of results and outcomes.
While the business change and adoption
analyst will not have direct supervisory responsibility, they will
have to work through many others in the organisation to succeed. They
will act as a coach for senior leaders in helping them fulfil the role
of change sponsor and may also provide direct support and coaching to
all levels of managers and supervisors as they help their direct
reports through transitions. They will also support project teams in
integrating change management activities into their project plans.
Responsibility for the Business Change
Standard Operating Procedure, administering, engaging and running the
champions and adoption forums and developing and maintaining the IT
Business Partner and project intranet sites and IT communications.
What will you do:
• Work with the IT Business partner,
project teams, the IT leadership team and the wider stakeholder
community to gain a detailed understanding of the mandatory and
desired outcomes of project/change activities and develop a suitable
and pragmatic change approach and plan. • Capture, analyse &
document business requirements • Work with key stakeholders to
determine the priority of requirements • Work with stakeholders
during the design, build and test phases to ensure the solution meets
the needs of the business • Lead or support project meetings,
tracking progress against targets, ensuring commitment from team
members to future milestones and recording issues and risks. •
Lead or support maintaining the project risk log. • Take
accountability for highlighting issues, engaging the team to find
solutions and ensuring that the necessary remedial action is
pursued. • Provide input into all relevant project and
departmental documentation as required to ensure the solution can be
maintained and supported in-life; actively support the training team
in developing the necessary training for both IT and end-user
audiences. • Support initiatives and create service
improvements • Circulate knowledge across the wider IT function
and actively promote knowledge sharing initiatives • Assist the
IT BRP in the development of the lawyer strategy for productivity,
documentation and knowledge tools • Assist the IT BRP to monitor
and track business issues and adoption of processes and tools. •
Be proactive in terms of business process and tool configuration suggestions.
What we are looking for:
• A solid understanding of how people go
through a change and the change process • Experience and
knowledge of change management principles, methodologies and
tools • Exceptional communication skills, both written and
verbal • Excellent active listening skills • Ability to
influence others and move toward a common vision or goal •
Flexible and adaptable; able to work in ambiguous situations •
Ability to clearly articulate messages to a variety of
audiences • Effective at building and sustaining relationships
across all levels of the organisation, both within IT and
beyond. • Credible in relaying detailed information to a
non-expert audience in a manner that creates action and gets
results. • Experience in acting as a point of reference to a
delivery team, confident in working and negotiating with technical
experts to ensure the project's mandate is achieved. • Experience
of various tools and techniques applicable to breaking down problems,
formulating solutions, and tracking and prioritising risks and
issues. • Strong time management, organisation and prioritisation
skills, with the motivation to exceed expectations • (Desirable)
Change management certification or designation • (Desirable) Law
and/or professional services experience • (Desirable) A good
understanding of project lifecycle methodologies such as Prince 2 and
IT best practice frameworks such as ITIL.
Here at Simmons & Simmons:
We believe our people define us. Our working environment is
genuinely collegiate with a supportive atmosphere and team ethos - we
have a reputation for being a friendly culture which we are very proud
of. An inclusive and diverse culture, our innovative approach and
being truly international are just a few more things that make us, us.
Competitive Offer Package including bonus's dependant on
role/level, private medical insurance & pension contribution to
name a few.
Dress 'for your day' Code.
Hybrid working approach of 2 days a week required in the office
with flexibility dependant on role/team/client demands.
A wide range of international offices including: Hong Kong; Dubai;
Tokyo; Dublin; Milan; Bristol; Madrid; Singapore.
All offices have their own artwork collections - with a Damien
Hurst and a Tracey Emin in the London office. We have a long
standing history in supporting the art community especially up and
The creation of Simmons & Simmons Solutions - bringing
together the best legal advice from our established legal teams with
non-traditional capabilities that enhance, expand and differentiate
the Simmons offering.
We were ranked as a Times Top 50 Employer for Women and Top 30
Employer for Working Families in 2020.
We have Social and Sport Committees contributing to Xmas &
Summer parties, end of month drinks and various sporting events.
We also have a range of Diversity Network Groups including LGBT+,
Emerge (Race & Ethnicity) and The Number One Club (Women's
network) who have organised various talks and events firmwide.
If you are interested in finding out more about this position then
please contact the Recruitment Team with any questions. To apply for
the role please click on the link at the bottom of the page/visit
the career pages on our website, where there is also a detailed job description.