Are you an experienced Receptionist? Used to working
within a professional services environment? We're looking for an
enthusiastic and professional Receptionist to join our Business
Operations team in our Birmingham office on a full-time basis. We
need a positive, polite and smart individual with a 'can-do'
attitude and organised approach. Previous Receptionist experience
within a professional services environment will be highly beneficial
to this role, however any Receptionist with exceptional client
service skills will be considered.
Our Firm
Squire Patton Boggs is one of the world's strongest
integrated law firms, committed to providing insight at the point
where law, business and government meet. We deliver commercially
focused business solutions by combining our legal, lobbying and
political capabilities and invaluable connections on the ground to a
diverse mix of clients, from long-established leading corporations
to emerging businesses, start-up visionaries and sovereign nations.
More than 1,500 lawyers in 45 offices across 20 countries on five
continents provide unrivalled access to expertise. In the UK, we
have offices in Birmingham, Manchester, Leeds and London.
The firm is committed to promoting an inclusive and
supportive working environment. Embedded by local champions in each
of our UK offices, our well-regarded family and carer, wellbeing and
DEI programmes provide a variety of flexible working options to
support individuals' life journeys, helping our people pursue their
personal and professional goals.
Our Team
As part of a team of Receptionists, you will be dealing
with people of all levels from support staff to Partners and both
internal and external clients. The team primarily work 9am-5pm but
occasionally on a rota basis to maintain cover between 7.30am and
6pm, therefore flexibility and proven experience of working
effectively in a team is essential.
Our Opportunity
In this role, you'll not only be responsible for
meeting and greeting visitors but also carrying out a wide range of
Receptionist duties. You'll be undertaking a number of PC based
tasks including booking meeting rooms and maintaining the constant
flow of reception emails. The role will also require you to be
involved in pre-event planning and logistics, liaising with relevant
contacts onsite including maintenance, catering and IT to ensure
rooms and spaces are set up efficiently and correctly.
You'll also be responsible for maintaining the
reception area, issuing passes to all visitors and ensuring all
services are provided in accordance with the agreed service levels.
This can be a busy role where you will be given the opportunity to
take ownership of client problems and help to resolve them. You will
often be managing reception on your own therefore you must be well-organised.
35 hours per week, Monday to Friday primarily
9am-5pm, occasionally on a shift rota 7.30am-6pm to cover annual leave/absences.
You
You will understand the importance and intricacies of
client relationships, and this will be reflected in your
professional and confidential approach to your work. You will have
excellent communication and English language skills and be able to
liaise with stakeholders of all levels clearly and confidently.
Attention to detail is critical as well as excellent telephone and
PC skills.
On busier occasions there will be a high level of
pressure, therefore you must be able to stay calm at all times.
You'll need to be methodical, well-organised and be able to handle
multiple tasks at once. This role is a busy and dynamic one where
flexibility may be needed if overtime is required.
In order to be successful, you will have a minimum of
one years' experience, ideally within professional services.
What you need to know
If you are interested in finding out more about this
role, please visit our website at
www.squirepattonboggs.com/en/careers in the first instance. We are
unable to process applications sent directly by email. Please
complete an online application. No agency CVs accepted at this time.
We are an inclusive employer and aim to ensure that
our workforce is representative of our diverse society. We welcome
applicants regardless of sexual orientation, gender identity and
expression, age, neuro diversity or disability status, family or
parental status, race, religion or ethnicity. We will make
reasonable adjustments and adaptions to our recruitment process to
ensure it is inclusive for anyone who wishes to apply. We may
collect relevant data for monitoring as part of our candidate
registration process.
