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Job Title Communications and PR Manager
Closing Date 08-Jun-2024
Work Type Full Time - Fixed Term
Location London
Practice Area/Department Business Development and Marketing
PQE Level N/A
Description

Accessibility statement: If individuals have any accessibility issues when reviewing this document, please notify a member of the Travers Smith HR team so that the document can be provided in an alternative format.

Support and Adjustments for candidates : At Travers Smith, we are committed to ensuring that people who are disabled or have a long-term condition are empowered in their identity, valued equally, and listened to. If we can adjust the recruitment process to make it more accessible, please let us know. For further information please visit our website : Recruitment - Support and adjustments for candidates | Travers Smith

Travers Smith

Travers Smith is an award-winning city law firm. We build lasting relationships with public and private sector clients. It is Travers Smith's purpose to provide the very highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment.

The Role

This role sits within Travers Smith's Communications and PR team, which is part of the firm's Business Development & Marketing Department. Reporting to the Head of Communications, the Communications and PR Manager will spend 50% of their time managing, supporting and delivering the firm's wider internal communications activities and building and promoting the firm's brand and reputation in the media and with key external audiences. This will include taking responsibility for the PR activities for one or two practice areas, with the role encompassing internal communications, PR, digital communications, and thought leadership.

The other 50% of their time will be spent managing and leading the communications plan for the firm's upcoming move to Stonecutter court. This is a big project with the move planned for late 2025 / early 2026 and will involve a coordinated internal and external comms campaign that will include creating and implementing the internal comms plan, building and updating the Stonecutter pages on the firm's intranet, partner and firmwide updates, welcome packs, liaising with clients and the press, supplier comms and much more!

Key Responsibilities

PR

  • Support the Head of Communications on the development of the firm's PR strategy and positioning in the market.
  • Develop and implement PR plans for a select number of practice areas covering media relations, thought leadership, awards, industry body relationships and social media.
  • Build and maintain good relationships with target trade, national and legal press, and proactively generate positive media coverage that supports the firm's key messages.
  • Draft and distribute press releases and act as a primary point of contact for media requests.
  • Manage the firm's press mailing lists and coverage and undertake analysis and evaluation of campaigns and channels.
  • Guide and coach partners and lawyers on media communication best practice.

Stonecutter:

  • Developing and implementing a full internal and external comms plan for the upcoming move.
  • Creating the Stonecutter pages on the firm's intranet, the Hub, and then being responsible for content creating including videos and photo updates.
  • Working closely with the training teams (tech and L&D), supporting them in what they need in terms of comms in the run up to the move.
  • Work with the AV team to pull together engaging visual and audio content .
  • Inputting into town halls with regular Stonecutter updates.
  • Preparing welcome packs for the move day.
  • Familiarisation documentation and tours.
  • Organising internal welcome events.
  • Leading on comms to partners with the Head of Communications support.
  • Website messaging.
  • Client and press comms.
  • Client welcome events.
  • Supplier comms.
  • Neighbour charm offensive.
  • Cross over with long term digital signage strategy.
  • ESG opportunities.
  • D&I credentials.

Internal and external communications

  • As part of the Communications and PR team, work on the development of firm-wide internal and external engagement programmes, aimed at target audiences and comprising content generation and distribution through the firm's internal and external communications channels.
  • Assist the firm's Pro Bono, Graduate Recruitment and CSR and Diversity & Inclusion teams on the development of their market profile and execution of their internal and external communications activities.
  • Support and advise the firm's Business Services teams on their communications campaigns and activities.
  • Responsible for managing, populating and maintaining intranet news stories. Commission and write news articles, publish and upload content.
  • Support communication and engagement with the alumni community.

Digital communications

  • Work alongside the Digital Marketing team on building and enhancing the firm's presence on chosen social media and digital channels.
  • Support on the content generation for the firm's social media channels including LinkedIn, Twitter and Instagram.
  • Advise legal departments and teams on the best use of social media platforms to achieve their profile-raising objectives.
  • Responsible for managing and updating the news on the website.

Awards and legal directories

  • Support the wider comms team on the firm's legal and industry awards programme including distribution of guidelines, preparation of award submissions, as necessary, and issuing communications about shortlists and award victories.
  • Advise lawyers and the Business Development team on the legal directories process and on how best to present and craft directory submissions.

Brand development

  • Work closely with the Brand team to ensure that effective processes are put in place for maintaining and developing the firm's brand.
  • Work with the HR and Graduate Recruitment team to ensure that the brand is incorporated into all recruitment activities and assist with plans to promote the firm to the recruitment market.
  • Work closely with the Pro Bono and CSR and Diversity Directors to ensure that all communications and activities are delivered effectively and in support of the firm's brand.
  • Provide communications support on client and thought leadership campaigns with particular focus on media relations.

Person Specification

Experience & knowledge

  • A minimum of 5 years' experience within a similar role ideally within a professional services environment.
  • An understanding of the legal environment and experience of dealing with the legal, trade and business press.
  • Experience in internal comms.
  • Experience with digital marketing and social media.
  • Experience in content marketing / campaigns / hot topics / thought leadership.

Skills

  • Excellent communication skills - both written and verbal.
  • Excellent proof-reading skills and meticulous attention to detail.
  • Strong negotiation skills and the ability to manage competing requests from a large number of internal clients.
  • Proficient user of social media platforms.
  • Technical proficiency in Microsoft Office suite, and Adobe creative suite (desirable).

Personal attributes

  • A strong and empathetic communicator who can build good working relationships across the firm.
  • Professional in attitude and able to work under pressure.
  • Efficient and organised.
  • Self-motivated with a high level of initiative and persistence.
  • The drive to focus clearly on a number of different projects and ensure that all deadlines are met.
  • A team player who enjoys a variety of tasks in a fast-moving environment.