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Travers Smith
An award-winning city law firm. We
build lasting relationships with public and private sector clients.
It is Travers Smith's purpose to provide the very highest quality of
service to our clients whilst enabling our people to achieve
professional fulfilment in a supportive, inclusive, and enjoyable
working environment.
The Role
Reporting to the senior legal products manager, the legal products
specialist will be part of the legal products team responsible for
managing and implementing internally developed and off-the-shelf legal
technology. They will be working with analysts, engineers, and legal
practice groups to understand requirements and enable opportunities to
improve efficiency. Legal product specialists are expected to
collaborate with their peers, lawyers, and legal operations managers
to ensure the highest level of service delivery and project
management. Dealing with third party vendors, building market
knowledge and horizon scanning of emerging legal technologies will
also be crucial to success as well as the ability to drive projects forward.
The firm's clients understand there is an overhead to pay for how
"wisdom" is delivered, however, they are not accepting of
inefficiency nor are they impressed by lawyers working long hours even
if those fees are written off. Technology and artificial intelligence
are increasingly being used by lawyers in the delivery of service to
clients - be it highly efficient information, technology applications
or emerging legal technology services. Due to the firm's size and
culture, the Travers Smith Technology group is uniquely positioned to
transform the daily working of its people by removing friction and
frustration and, at the same time, creating a platform on which to
deliver new products and services. All underpinned by stable, secure,
supported technology services.
The Legal Technology department at Travers Smith is at the forefront
of this transformation with the development of multiple award-winning
technologies and implementation of dozens of innovative technologies.
The department is leading the way to a technology enabled future for
law firms and has established itself as a market leader in the industry.
Key Responsibilities
Collaborate with lawyers, legal operations managers, and practice
groups to gather business intelligence and make informed decisions.
Support the implementation, adoption and use of emerging
technology including artificial intelligence and document automation.
Drive projects forward by taking ownership of project management,
communication, and requirements as necessary.
Track and manage requirements throughout the product lifecycle.
Undertake the procurement, deployment, implementation, and support
of various products.
Work with stakeholders to understand, troubleshoot and solve a
variety of product related issues.
Work closely with our lawyers to understand technical requirements
and how they can be mapped to legal technology.
Set up and manage data rooms.
Liaise with external vendors to build a relationship and resolve
product issues where needed.
Put together trials for off-the-shelf products and test plans for
internally developed products to assess viability and gather feedback.
Work with others in technology to increase understanding of legal
technology products.
Expected to actively research tools, methods, and technology
trends to support modern product management.
Help drive best practice in new ideas and collaborate with other
team members on the importance of them.
Record and document requirements. Documentation needs to be
presented regularly to other team members/stakeholders so that
status is clear.
Have a horizon scanning view of future legal technologies.
Carry out regular strategic market analysis and to help drive
product decisions.
Work closely with various technology teams to achieve a shared goal.
Engage in legal training and support active legal projects.
To undertake other duties as deemed appropriate by the legal
products manager.
Key Stakeholders
Senior Legal Products Manager.
Chief Technology Officer.
Partners.
Personal Specification -
Knowledge, Skills & Experience
Required
Law degree, Computer Science degree or equivalent degree/experience.
Ability to present complex technical ideas to non-technical audiences.
Understanding of law firms, legal processes, and their requirements
Comfortable collaborating with multiple teams on a wide variety of projects.
Excellent communication skills - both written and verbal.
Beneficial
Experience working in the legal industry.
An understanding of the legal technology market and ability to
sense trends.
An interest in Technology and how it applies to the legal industry.
An interest in artificial intelligence and how it applies to the
legal industry.
Experience with product management products (e.g. Azure DevOps, Jira).
Experience with document management systems (e.g. iManage, NetDocuments).
Good presentation skills desirable.
Organisation and work management
Able to set and meet deadlines while keeping team members informed
of developments.
Prioritise workload to give appropriate time to a variety of
requests and tasks.
Able to work on own initiative without losing sight of overall
team goals.
Team player.
Attitude to work
Uses initiative and focuses on solutions.
Able to work both alone and in a team.
Continually seeks to develop and improve own skills and knowledge.
Enjoys and responds well to change and new challenges.
Personal qualities
A strategic mind-set - identifying trends and related activities
and aligning.
Leading by example and demonstrating the right behaviours to the team.
A sense of ownership and accountability for service and deliverables
Excellent role model for others, displayed by appropriate
professional behaviour.
