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Job Title
International Relations & BD Manager
Closing Date
11-May-2024
Work Type
Full Time - Fixed Term
Location
London
Practice Area/Department
Business Development and Marketing
PQE Level
N/A
Description
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document, please notify a member of the Travers Smith HR team so
that the document can be provided in an alternative format.
Support and Adjustments for candidates: At Travers Smith, we are committed to ensuring that people who
are disabled or have a long-term condition are empowered in their
identity, valued equally, and listened to. If we can adjust the
recruitment process to make it more accessible, please let us know.
For further information please visit our website: Recruitment - Support and
adjustments for candidates | Travers Smith
Travers Smith
Travers Smith is an award-winning city law firm. We build lasting
relationships with public and private sector clients. It is Travers
Smith's purpose to provide the very highest quality of service to our
clients whilst enabling our people to achieve professional fulfilment
in a supportive, inclusive and enjoyable working environment.
The Role
Reporting to the Chief Marketing Officer, the Manager, International
BD & Relationships is responsible for supporting the International
Board with the creation and implementation of the firm's international
strategy, business development plans and marketing activities. The
role is both strategic and operational, focused on executing the
international plan and delivering an overall first-class service to
the partnership.
Key Responsibilities
Business Planning and Business Development
Working with the CMO, International Board and senior stakeholders
across the firm, assist with the creation and implementation of the
international BD strategy and business plan
Collaborate with BD colleagues to ensure that international
business is a key component of all practice group business plans -
including, where appropriate, tying in any country "desks"
- e.g. the Lux desk
Take responsibility for managing the International Board and Next
Gen International Board meeting agendas to maximise discussion of BD opportunities
Keep track of major BD successes and developments, new referral
instructions and client matters and feed back to the International Board
Collaborate with the Pitch team and BD colleagues to ensure that
any pitches, RFPs and proposals with an international element align
with the strategic aims of the firm, including the choice of
referral firm included in a pitch where appropriate
Undertake ad hoc research on countries, market sectors,
organisations and individuals to support business development initiatives
Reputation Building and Relationship Development with
International Firms
Work with the BD Managers and teams to raise the firm's profile in
key jurisdictions and with key international 'best friend' firms
through international trips, communications and regular newsletters,
events and speaking opportunities and website/digital activity
Collaborate with BD teams to suggest appropriate submissions for
internationally focused directories, awards and other publications
Lead on the relationship development with BD and Marketing peers
in international best friend firms
Budgets
Propose and manage the annual International BD budgets, reviewing
and analysing spend on a monthly basis and reporting back to the
International Board
Where possible, calculate ROI on events, international trips and
major expenditure - e.g. the annual IBA event
Data and Systems
Maintain records of all referrals and referral opportunities in InterAction
Refine process for international referral tracking and reporting
Undertake website updates for the international pages
Work with the Head of Client Relationships & Solutions, the
Enterprise Data team and the Central Finance team to ensure that all
appropriate data is captured during file opening, matter reviews
etc. Collate source of business information on all international referrals
Create a working process to ensure all components of an
international matter is recorded appropriately (reviewing post-deal
review forms, credentials database, InterAction, etc.)
Internal marketing
Create regular documents, materials and Hub pages showcasing the
firm's international strategy, work and credentials, to ensure that
all partners and lawyers are fully aware of the firm's messaging and successes
Create dedicated pages on the Hub for the IBA (including
sub-groups and committees) and other major groups including USEN,
AIJA etc.
Ensure that the Hub always has updated details of IB members, Next
Gen IB members and departmental representatives
Produce cheat sheets for preferred international firms
Ensure trip reports are uploaded to the International Hub page and
ensure that PAs add the text for each law firm to the activity in InterAction
Trips/meetings/events
Working with the team assistant, manage all international trip
planning - to include arranging meetings, managing the itinerary and
providing pre-trip information packs (activity report, country plan,
bios, cheat sheet).
International Board Administration:
Schedule and plan regular meetings of the International Board
including agendas and noting action items
Schedule Departmental Representatives meetings
Outbound trips:
Working with the International Board, plan 12/24 months in
advance, a schedule of the international trips to be taken
On an ad-hoc basis manage the itinerary for outbound travel
Coordinate the production of marketing material
Outbound trips:
Produce research packs (activity reports, cheat sheets,
strategic plans)
Keep the rolling International Trip Planner up to date
Manage the co-ordination of International Events:
International Programme(s)
International Associate Drinks
Annual IBA Conference
New Year Dinner
Dinners and other events for London offices of overseas firms
Seminars and workshops on international matters
New joiner process:
Run the introduction to international workshop with new
trainees (March + September)
Present the introduction to international presentation to new lawyers
Meet with new PAs on a quarterly basis
Key Stakeholders
Line manager: Chief Marketing Officer
Key stakeholders: International Board, Next Gen Board,
international department representatives
Other stakeholders: BD & Marketing team, Legal Operations
teams, Enterprise Data team, all PAs, administrators and team
assistants and KL group
Direct reports: Team Assistant
Personal Specification -
Knowledge, Skills & Experience
Experience & Knowledge
5+ years' experience working in a Business Development role in a
professional services environment, preferably within a law firm
Proven experience of managing international programmes within a
professional services environment
Commercially astute with a strong track record in growing existing
and new business
Skills
High level proficiency in systems skills - Word, Excel, PowerPoint
and InterAction
Ability to understand macro-economic issues and use them to define
appropriate business development plans and activity
Strong leader who is committed to 'trusted adviser' status
Excellent communication and presentation skills - able to speak
with confidence and influence change both internally with senior
leadership and externally
Experience of managing, mentoring, and motivating team members - desirable
Personal Attributes
Robust and resilient - able to navigate relationships with
demanding colleagues
Able to inspire a team through a personal and energetic approach
Strong team player with a positive attitude
Strategic and analytical thinker, able to set and measure the
success of programmes across business development
Commercially astute
Proactive in generating high quality strategic ideas to help the
firm grow
Credibility to advise partners, gain their confidence and
challenge and change behaviour where required
Ability to build strong relationships with internal and external clients
Flexible, adaptable and resilient
Comfortable providing recommendations with confidence to senior
level stakeholders, even when there is ambiguity involved
Excellent work management skills - capable of managing and
coordinating a broad and demanding, fast-paced workload in an
organised, controlled and efficient manner with the ability and
confidence to prioritise as required
A change agent who is comfortable with shaping, managing and
delivering positive change
Ability to listen, question and probe to elicit opinions and
feedback from a variety of sources